Privacy :

• So-Chi collects online information for the sole purpose of serving you more efficiently, and making your online shopping experience more enjoyable.
• Please be assured that our policy is to never sell customer information to an outside party..period.
• Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request Personally Identifiable Information from anyone under the age of 13 without first requesting verifiable parental consent.
• So-Chi wants to ensure you are always satisfied with our services, and our relationship with our users is paramount to our success. In an ongoing effort to create a hospitable environment for you and all our users, we ask that you read our Service Policy.
• We hope your online experience with us is positive and rewarding.

Policy :

• Returns must be accompanied by a return authorization number as well as your order number to obtain proper and prompt credit. We will advise you as to the shipping method to use when returning an item.
• So-Chi strives to offer you the highest quality products at the best possible prices. Your satisfaction is very, very important to us.
• A damaged item, will be replaced free of charge by us, just be sure to let us know immediatley upon receipt of the goods. If the packaging is noticeable damaged, we may want you to take photographs so that we can recoup our losses with the shipping company.
• All returns must be received in original packaging, in perfect condition, accompanied with your return authorization number and order number clearly marked on packaging to receive proper and prompt credit. Returns without these specifications will not be accepted.
• So-Chi recommends testing our product against sensitivity before all over use. You are responsible to use the products as recommended.